Tartarus
Beromünster

General Terms and Conditions (GTC)

1. Contracting Parties

  • Provider: Dinah Gössi, Riedweg 5, 4800 Zofingen, www.cozystay.ch
  • Guest: The person who makes a direct booking via the website.
  • By clicking “Submit Booking”, the guest accepts these General Terms and Conditions as well as the House Rules.

2. Subject of the Contract

  • The temporary rental of the holiday apartment in the house “Tartarus”.
  • Address: Chilegass 11, 6215 Beromünster.

3. Booking and Payment

  • The booking becomes binding upon receipt of the full payment within 5 days of receiving the booking confirmation.
  • If payment is not received on time, the booking will be considered cancelled (see section 4).
  • Accepted payment methods: Apple Pay, credit card.

4. Cancellation Conditions

  • Cancellations must be made in writing by email.
  • Up to 14 days before the check-in date: Free cancellation with full refund (minus actual payment processing fees such as credit card or Apple Pay).
  • 13 to 5 days before check-in: 50% of the total amount (including all fees) will be retained as a cancellation fee.
  • From 4 days before check-in, in case of no-show or early departure: 100% of the total amount will be retained.
  • Within 24 hours of booking, free cancellation is possible provided the check-in is at least 7 days away.
  • No (partial) refund will be made for late arrival or early departure.

5. Prices and Additional Costs

  • Rental price: As shown on the booking page.
  • Flat-rate additional costs: CHF 140.00 for final cleaning (including fresh bed linen, towels, laundry and professional cleaning), energy and Wi-Fi.

6. Liability for Damages

  • The guest is liable for all damages caused intentionally or negligently.
  • Repair or replacement costs will be charged to the guest.
  • If the damage exceeds the expected cost, the guest is obliged to pay the additional amount.

7. Arrival and Departure

  • Self Check-in: From 4:00 pm (electronic door lock). The access code will be sent by email no later than the day before arrival.
  • In case of problems with self check-in, please contact the provider immediately – remote assistance is possible.
  • Check-out: By 11:00 am.
  • Late check-out: Please inquire – subject to availability.

8. House Rules

  • The guest undertakes to comply with the detailed house rules of the property. Violations may result in immediate termination of the stay without refund.

9. Liability

  • The guest is liable for damages caused intentionally or through gross negligence.
  • Liability for indirect damages, loss of profit or financial losses is excluded.
  • The provider is only liable for damages caused by intent or gross negligence. Liability for slight negligence, consequential damages, loss of profit or damages resulting from defects is excluded to the extent permitted by law.
  • The guest is strongly recommended to take out adequate liability and travel cancellation insurance.

10. Data Protection

  • Personal data is stored exclusively for the purpose of processing the booking in accordance with the Swiss Data Protection Act (DSG) and GDPR.
  • Data will not be passed on to third parties, except to authorities when legally required.

11. Force Majeure

  • In cases of force majeure (e.g. pandemic or similar events), the provider will refund the proportionate rental fee for unused days in full. Any further liability on the part of the provider is excluded.

12. Applicable Law

  • Swiss law applies exclusively.

Version: January 2026
For questions, please contact: host@cozystay.ch or +41 76 561 89 78